The biggest fear with any cash buyer — and frankly, a tactic some of them rely on — is the last-minute price drop: you agree a figure, plan around it, and days before exchange it suddenly "has to" come down. We think that's the industry's worst habit. So here's exactly where we stand.
We don't renegotiate because of "market conditions", a change of heart, or because you're close to exchange and short of options.
The only exception: a significant issue revealed by the survey or legal work that wasn't known when we made the offer — think structural movement or a short lease, not a tired kitchen. If that happens, we show you the evidence, explain the revised figure, and you're free to walk away. No cost, no obligation, no pressure.
No handshake offers, no vague promises. Once we agree terms, they go to both sets of solicitors in writing — as Heads of Terms — within 48 hours.
Both sides know exactly what was agreed, from day one. If a buyer ever resists putting terms in writing, whoever they are, walk away.
Most of the horror stories in the quick-sale industry are the same story: a strong offer to get the seller committed, then a "revised" figure once the seller has nowhere else to go. It works because by that point, walking away feels harder than accepting less.
Our position is simple: if we have to win a property by chipping the price at the end, we haven't priced it honestly at the start. Our offers are typically below open-market value in exchange for speed and certainty — we're upfront about that — and in return, the number we say is the number you get.
No promise can force a sale to complete. But these commitments remove every incentive for us to mess you around — and they're the standard we'd want if we were the ones selling. They're also exactly what our free guide tells you to demand from any cash buyer, including us.
Get your free, no-obligation cash offer — and compare it, in writing, against anyone else's.
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Property Sale Express